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Kirby Toh

  • Total activity 83
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Activity overview

Latest activity by Kirby Toh
  • Kirby Toh created an article,

    Missed matches in Excel spreadsheets

    Issue After scanning Microsoft Excel spreadsheets using (any of) our products, it is discovered that even though genuine card numbers exist in the spreadsheet, the scan has failed to detect most (i...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Kirby Toh created an article,

    Scanning progress for databases

    Introduction This article serves to explain the logic behind how database scan progress is tracked, calculated, and updated by Enterprise Recon.   Calculation The scanning engine calculates progres...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Kirby Toh created an article,

    Why isn't my PST/OST file scanned in full?

    Issue Users may notice that after their scan/s on .PST/OST files are completed, the reported "Scanned Bytes" may not be in line with the size of the actual file. For example, one may have scanned a...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kirby Toh created an article,

    How Node Agents receive instructions

    Introduction This article shall articulate how instructions set by the User through the Web Console are relayed to the Node Agent from the Master Server.   Summary When the User creates a Scan Sche...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kirby Toh created an article,

    [ER] Dell network device "incompatibility"

    Issue When installing the Enterprise Recon appliance on a Dell OEM server, the following error message may be observed during the installation process:   Reason This error occurs when the installe...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kirby Toh created an article,

    Elimination of False Positives when scanning for Credit Cards

    Introduction Card Recon and Enterprise Recon can be used to scan for credit card numbers. This article explains the steps we take to reduce the number of false positives returned.   Summary There a...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kirby Toh created an article,

    [CR] Memory Limit Error

    Issue You encountered the following error when running a scan with Card Recon: "Some data may be inaccessible: Memory limit of [xxxx] bytes reached, needed [xxxx] more" Reason This error occurs whe...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kirby Toh created an article,

    Adjusting system resource usage

    Background Card Recon has been designed to conduct thorough scans using minimal system resources so as to avoid affecting other applications.This is of vital importance when scanning live systems i...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kirby Toh created an article,

    Card Recon - Expanding the Results Database size

    Scenario Card Recon maintains a results database to keep track of any non-compliant findings identified throughout a scan.By default, the results database is 416MB in size and is kept in memory. Ho...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kirby Toh created an article,

    Adding exclusions

    Introduction There may be instances where the user wants to exclude certain files, folders or file types when running a scan.This article shall serve to show how you can do that.   Instructions Ru...

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    • 1 follower
    • 0 comments
    • 0 votes